Overview

Job ID: 2580

Job Title: Senior Account Manager

Job Location: Mid-Atlantic

Job Salary: $65 – 90K

JOB DESCRIPTION:

As the Senior Account Manager this position’s primary role is to enhance the effectiveness of the Account Executives by providing information management support; representing the AE’s to others and maintaining key account relationships.

KEY RESPONSIBILITIES:

  • Work with AE’s to manage client expectations and makes recommendations on products or services as per the request of the customer.
  • Submits project details from customer requests to Project Management and assists the AE’s from discovery to delivery of every project.
  • Represents the AE’s by attending meetings in the AE’s absence.
  • Conserves AE’s time by reading, researching, and routing correspondence; drafting emails and documents; collecting and analyzing information; initiating telecommunications.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Meets with AE’s on a regular basis for project updates, tasks, client relations and any other items that are pertinent to the AE’s involvement.

DESIRED SKILLS & EXPERIENCE:

  • 3 – 7 years working in Tradeshow/Event Design.
  • Strong organization and problem-solving skills.
  • Ability to work in a detail-oriented, deadline-focused, and customer-centric environment.
  • Actively learns and applies new methods to meet customer demand.
  • Strong computer skills/Windows/Microsoft Office Suite experience required.

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